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Frequently Asked Questions
Are you a manufacturer or trading company?
We are a manufacturer and a leading provider of plant fibre-based food packaging solutions in China.
How do you guarantee product quality?
We maintain a strict QC system including spot checks every 30 minutes during production, full appearance inspections, ultraviolet disinfection before packaging, and final sampling inspections before shipment.
Can the products be used in a microwave or oven?
Yes. For microwave high-heat, we recommend not exceeding 5 minutes. For ovens, it can handle up to 400°F (204°C) for up to 3 minutes or 280°F (138°C) for 5 minutes.
Are the products waterproof and grease resistant?
Yes, water and grease resistance are basic attributes of our tableware products.
What certifications do your products hold?
Our company is certified with BRC A+, FSC, ISO9001, ISO14001, and BSCI. For compostability, we hold OK COMPOST HOME, and comply with EN13462, BPI ASTM D6400, and FDA standards.
What is the typical lead time for orders?
Samples take approximately 3-5 days. Mass production typically requires 20-35 days after deposit and final approval, depending on specific requirements.