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Frequently Asked Questions
Why choose our sanitary ware products?
We are a leading sanitary ware provider with 15 years of history. We leverage abundant ceramic material resources combined with technical expertise to deliver high-quality products.
What are the advantages of your products?
We provide product quality assurance, guaranteed delivery times, and excellent after-sales service. Our solutions are cost-effective with professional operation and fast development efficiency.
What is the Minimum Order Quantity (MOQ)?
Our standard MOQ is 100 pcs for each SKU. However, if we have stock available, there is no MOQ requirement. Trial orders for mixing different items are also welcome.
What are the trade and payment terms?
We typically use FOB terms (Shenzhen/Shantou/Nansha/Shekou ports). Payment is 30% by TT as a deposit, with the remaining 70% balance due against the copy of the bill of lading.
Do you offer OEM and custom color services?
Yes, OEM service is highly welcomed. We can place your own brand on the products and produce colored toilets, bidets, and basins according to your specific requirements.
What certificates do your products hold?
Our products are certified with Watermark ratings, CE, and ISO 9001, ensuring they meet international standards for quality and safety.